Welcome to Open Science
Contact Us
Home Books Journals Submission Open Science Join Us News
Design of New Simple Supply Chain Software for Enhance Business Process Company Acceleration Through Lean Six Sigma Analysis
Current Issue
Volume 4, 2017
Issue 4 (August)
Pages: 38-44   |   Vol. 4, No. 4, August 2017   |   Follow on         
Paper in PDF Downloads: 71   Since Aug. 31, 2017 Views: 1394   Since Aug. 31, 2017
Authors
[1]
Zahidi Putra, Program Study of Management Logistics Electronics Industry, Polytechnic APP, Ministry Industry, Jakarta, Indonesia.
[2]
Parulian Leonard, Program Study of Management Industrial Engineering, Polytechnic STMI, Ministry Industry, Jakarta, Indonesia.
[3]
Maryadi Tirtana, Program Study of Management Logistics Electronics Industry, Polytechnic APP, Ministry Industry, Jakarta, Indonesia.
Abstract
Nowadays, in Manufacturing sector an industry has to look to the various demands made by its consumers, whether it produces consumer goods or the machine tools. Smaller lot sizes, increased product flexibility, higher product quality, decreased delivery time, and smaller profit margins are typical of the ambitious goals in many such organizations. The objective of research is to obtain an improvement in each supply chain lines organization performance in order to achieve maximum production and increase added value for customers. In this research shown the largest of waste activities output which is come from in one of lines supply chain organization that obtain from the calculation of value sigma. Waste activities means not achieve production and customer satisfaction that deliver from company. Outcomes from the research have point out that the activities which classified as “Business Value Added (BVA)” has potential to time reduction, therefore excessive time left will be optimized for Value Added (VA) activity. Analysis of the Company's current processes using conventional process through manual forms obtained the smallest sigma values find in the logistics department with value 1.2 sigma and 617.911 DPMO (Defect Per Million Opportunity). New simple supply chain software with bases ERP (Enterprise Resource Planning) has been created and installed in each lines of department, this software is quite easy adopted for company and helpful to speed up transfer management information, which includes the collection, processing, delivery and the spread of information according to a particular procedure. After implementation of new systems using new software, the improvement of sigma value in the logistics division improves to 5.5 sigma and 26 DPMO.
Keywords
Supply Chain, Lean Service, Time Table Analysis, Six Sigma, ERP
Reference
[1]
A. Parasuraman, Valerie A. Zeithaml. Leonard Berry. 1985. A conceptual Model of Service Quality and Its Implication for Future Research. Journal of Marketing, Volume 49.
[2]
Agrell, Per J. (1995). Six sigma for application in service industry. International journal industrial engineering. 41, hal. 59-70.
[3]
Al-Mashari M, Al-Mudimigh A. (2003), ERP implementation: lessons from a case study. Information Technology dan People, Vol. 16, page 21-33.
[4]
Braglia, Marcello, Andrea Grassi, (2007). Goal improvement using six-sigma. Journal of Industrial Engineering, 10 910) 55-65.
[5]
Efthimios Bakogiannis, Maria Siti, Avgi Vassi, Case Studies and Sustainable Urban Mobility Research Schemes: A Communication Channel among Researchers and Interdisciplinary Community Groups. Journal of Service Management and Engineering, 2016.
[6]
Gaspersz, Vincent. 2007. Lean Six Sigma for Manufacturing and Service Industries. Jakarta: PT Gramedia Pustaka Utama.
[7]
George, Michael L.; Maxey, John; Rowlands, David T.; Price, Mark. (2005). The Lean Six Sigma Pocket Tool Book: a quick reference to nearly 100 tools for improving process quality, speed, and complexity. McGraw – Hill, New York.
[8]
Hayler, Rowland; Nichols, Michael. (2005). What is Six Sigma Process Management. McGraw-Hill, New York.
[9]
Mathiassen, Lars; Munk-Madsen, Andreas; Nielsen, Peter Axel; Stage, Jan. (2000). Object Oriented Analysis & Design. Marko Publishing ApS, Denmark.
[10]
J. A. O'Brien and G. Marakas, “Foundation Concept: Information Systems in Busi-ness,” in Management Information System, New York, The McGraw-Hill Companies Inc, 2010, p. 4.
[11]
O’Brien, James A, Marakas, George M, (2011), Management Information System 10th Edition, McGraw-Hill/Irwin, New York.
[12]
Pyzdek, Thomas. (2002). The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Level. McGraw-Hill, New York.
[13]
Pyzdek, Thomas. (2003). The Six Sigma Project Planner. McGraw-Hill, New York.
[14]
Russel, R. S. Dan B. W. Taylor. 2003. “Operations Management”. Prentice Hall, New Jersey.
[15]
Shahbazi Roghayeh, Maryam Haghshenas, Methodology Presentation for the integration of knowledge management and business intelligence, Journal of Service Management and Engineering, 2016
[16]
Tan, W., Cater-Steel, A., & Toleman, M., Implementing IT Service Management: A Case Study Focussing On Critical Success Factors, 2009
[17]
Zeithaml. Valarie, Bitner & Gremler. 2000. Service Marketing. Singapore. McGraw-Hill Companies Inc.
Open Science Scholarly Journals
Open Science is a peer-reviewed platform, the journals of which cover a wide range of academic disciplines and serve the world's research and scholarly communities. Upon acceptance, Open Science Journals will be immediately and permanently free for everyone to read and download.
CONTACT US
Office Address:
228 Park Ave., S#45956, New York, NY 10003
Phone: +(001)(347)535 0661
E-mail:
LET'S GET IN TOUCH
Name
E-mail
Subject
Message
SEND MASSAGE
Copyright © 2013-, Open Science Publishers - All Rights Reserved