Methodology Presentation for the Integration of Knowledge Management and Business Intelligence
[1]
Roghayeh Shahbazi, ITManagement, Alzahra University, Tehran, Iran.
[2]
Maryam Haghshenas, Media Management, University of Tehran, Tehran, Iran.
[3]
Mojtaba Nassiriyar, IT Management, University of Tehran, Tehran, Iran.
[4]
Abouzar Sadeghzadeh, Electronics & Telecoms Engineering, University of Bradford, Bradford, UK.
If an organization intends to dominate competitors and adopt a strategic market position, it must be able to utilize its valuable organizational knowledge and facilities. Such abilities depend on intelligent factors within the organization so that added value is created by connecting strategic knowledge and performance. When knowledge is presented coherently for vital decision makers and decision making knowledge is promoted within the organization, strategy formulation is also promoted for reaching organizational objectives. Knowledge has various forms, implicit knowledge which is in the mind, clear knowledge which is stored, and knowledge which is hidden in valuable operational data bases in the organization and is extracted using data analysis techniques. An optimal system for supporting decision making will include such knowledge. Two technologies available to decision makers that are effective in creating value (quantitative and qualitative) include knowledge management and business intelligence. Nowadays, organizations are compelled to make decisions in complex environments. This means that management practices require a decision making support system that may include a combination of knowledge management and business intelligence systems. This paper presents a methodology for integrating knowledge management and business intelligence systems.
Knowledge Management, Business Intelligence, Knowledge Discovery
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