Welcome to Open Science
Contact Us
Home Books Journals Submission Open Science Join Us News
An Analysis of Knowledge Management for the Development of Global Health
Current Issue
Volume 4, 2016
Issue 4 (August)
Pages: 38-57   |   Vol. 4, No. 4, August 2016   |   Follow on         
Paper in PDF Downloads: 44   Since Aug. 25, 2016 Views: 1549   Since Aug. 25, 2016
Authors
[1]
Haradhan Kumar Mohajan, Faculty of Business Studies, Premier University, Chittagong, Bangladesh.
Abstract
Recently knowledge management (KM) has become very important part of the everyday work in healthcare practices. The KM transforms a health organization into a learning organization able to generate new knowledge, create knowledge systems and base organizational actions on knowledge in healthcare. It makes the close and long-term relationship among healthcare providers and patients to create a greater mutual understanding, trust, and patient involvement in decision making. The paper discusses telemedicine, information technology, efficient nursing system, medical errors and reduction of these errors, healthcare cooperation among different healthcare providers in healthcare systems. It briefly discusses healthcare strategy in four developed and developing countries. This paper investigates the creation, sharing, storing and utilization of knowledge in medical science. The aim of this study is to apply the concept of KM and to investigate the use of KM to the health sector. An attempt has been taken here to discuss overview of KM, its methods and techniques, and applications of efficient KM in health sector.
Keywords
Knowledge, Knowledge Management, Healthcare, Health Information, Health Organizations, Healthcare Cost, Nursing, Medical Errors
Reference
[1]
Abidi, S. S. R. (2001), Knowledge Management in Healthcare: Towards ‘Knowledge-Driven’ Decision Support Services, International Journal of Medical Informatics, 63 (1-2): 5–18.
[2]
Abidi, S. S. R. (2007), Healthcare Knowledge Sharing: Purpose, Practices, and Prospects, In R. K. Bali and A. N. Dwivedi, (Eds.), Healthcare Knowledge Management, Issues, Advances, and Successes, New York, NY: Springer: 67–86.
[3]
Abidi S. S. R. (2008), Healthcare Knowledge Management: The Art of the Possible, In D. Ria-o: Springer-Verlag Berlin Heidelberg: 1–20.
[4]
Abidi, S. S. R.; Hussini, S.; Sriraj, W.; Thienthong, S. and Finley, G. A. (2009), Knowledge Sharing for Pediatric Pain Management via a Web 2.0 Framework, Medical Informatics in a United and Healthy Europe, IOS Press, European Federation for Medical Informatics.
[5]
Adekanmbi, O. and Green, P. (2015), Assessment of User Authentication Risks in a Healthcare Knowledge Management System, International Business & Economics Research Journal, 14(1): 95–105.
[6]
Agency for Healthcare Research and Quality, AHRQ (2011), 20 Tips to Help Prevent Medical Errors, Department of Health & Human Services, USA.
[7]
Alavi, M. and Leidner, D. E. (2001), Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues, MIS quarterly: 107–136.
[8]
Almunawar, M. N. and Anshari, M (2011), Improving Customer Service in Healthcare with CRM 2.0, GTSF Business Review, 1(2): 228–234.
[9]
American Nurses Association, ANA (2010a), Nursing Scope and Standards of Practice (2nd Ed.), Silver Spring, MD: Author.
[10]
ANA (2010b), Nursing’s Social Policy Statement, Silver Spring, MD: Author.
[11]
Anderson, J. A. and Willson, P. (2009), Knowledge Management: Organizing Nursing Care Knowledge, Critical Care Nursing Quarterly, 32(1): 1–9.
[12]
Ansell, C. (2007), Fostering Innovation and Collaboration, Medical Device Technology, 18(1): 52–53.
[13]
Armstrong, G.; Harker, M.; Kotler, P. and Brennan, R. (2009), Marketing: An Introduction, Pearson Education.
[14]
Aron, R.; Dutta, S.; Janakiraman, R. and Pathak, P. A. (2011), The Impact of Automation of Systems on Medical Errors: Evidence from Field Research, Information Systems Research, 22(3): 429–446.
[15]
Arora, N. K. (2003), Interacting with Cancer Patients: The Significant of Physicians Communication Behavior, Social Science & Medicine, 57: 791–806.
[16]
Ash, J. S.; Gorman, P. N.; Seshadri, V. and Hersh, W. R. (2004), Physician Order Entry in US Hospitals: Results of a 2002 Survey, Journal of the American Medical Informatics Association, 11: 95–99.
[17]
Atun, R. (2004), What are the Advantages and Disadvantages of Restructuring a Healthcare System to be More Focussed in Primary Care Services?, World Health Organisation Regional Office for Europe.
[18]
AXA PPP Healthcare Website: www.axappphealthcare.co.uk
[19]
Baker, G.; Norton, P.; Flintoft, V.; Blais, R.; Brown, A. and Cox, J. (2004), The Canadian Adverse Events Study: The Incidence of Adverse Events among Hospitals in Canada, Canadian Medical Association Journal, 170: 1678–1686.
[20]
Bali, R. K. and Dwivedi, A. N. (Eds.) (2007), Healthcare Knowledge Management, Springer.
[21]
Barroy, H.; Or, Z.; Kumar, A. and Bernstein, D. (2014), Sustaining Universal Health Coverage in France: A Perpetual Challenge, Health, Nutrition and Population (HNP) Discussion Paper.
[22]
Bates, D. W.; Cullen, D. J.; Laird, N.; Peterson, L. A.; Small, S. D.; Servi, D.; Laffel, G.; Sweitzer, B. J.; Shea, B. F.; Hallisey, R.; Vliet, M. V.; Nemeskal, R. and Leape, L. L. (1995), Incidence of Adverse Drug Events and Potential Adverse Drug Events, Journal of the American Medical Association, 274: 29–34.
[23]
Bates, D. W.; Spell, N.; Cullen, D. J.; Burdick, E.; Laird, N. and Petersen, L. A. (1997), The Costs of Adverse Drug Events in Hospitalized Patients, Adverse Drug Events Prevention Study Group, Journal of the American Medical Association, 277(4): 307–311.
[24]
Bergman, B.; Neuhauser, D. and Provost, L. (2011), Five Main Processes in Healthcare: A Citizen Perspective, BMJ Quality & Safety, 20(1): i41–i42.
[25]
Birnstihl, D. A. (2009), A Solution, in Theory, Visions for the Future of the US Health Care System: 9–10.
[26]
Bock, G.; Zmud, R. W.; Kim, Y. and Lee, J. (2005), Behavioral Intention Formation in Knowledge Sharing: Examining the Role of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate, Management Information Systems Quarterly, 29: 87–112.
[27]
Bosua, R. and Scheepers, R. (2007), Towards a Model to Explain Knowledge Sharing in Complex Organizational Environments, Knowledge Management Research& Practice, 5: 93–109.
[28]
Boyle, S. (2011), United Kingdom (England), Health System Review, European Observatory on Health Systems and Policies, 13(1):1–486.
[29]
Bupa Corporate Care (2014), Product Summary, Florida, USA.
[30]
Butt A. R. (2010), Medical Error in Canada: Issues Related to Reporting of Medical Error and Methods to Increase Reporting, MUMJ Clinical Review, 7(1): 15–18.
[31]
Caldwell, B. S. (2008), Knowledge Sharing and Expertise Coordination of Event Response in Organizations, Applied Ergonomics, 39: 427–438.
[32]
Canadian Medical Association (2007), Patient-Centred Collaborative Care, A Discussion Paper, Canada.
[33]
Capul, J-Y. (1999), Emploiet Protection Sociale, No. 202, Cahiers Francais.
[34]
Carayon, P.; Gurses, A. and Hundt, S. (2005), Performance Obstacles and Facilitators of Healthcare Providers, In C. Korunka and P. Hoffman (Ed.), Change and Quality in Human Service Work, Vol. 4. Munchen, Germany: Hampp Publishers.
[35]
Chang, J.; Peysakhovich, F.; Wang, W. and Zhu, J. (2011), The UK Health Care System, The United Kingdom.
[36]
Charles B. L. (2000), Telemedicine can Lower Costs and Improve Access, Healthcare Financial Management, The Healthcare Financial Management Association, Oak Brook Ill, 54(4): 66–69.
[37]
Chevreul, K.; Zaleski, I. D.; Bahrami, S.; Quevedo, C. H. and Mladovsky, P. (2010), Health Systems in Transition, France: Health System Review, European Observatory on Health Systems and Policies, Copenhagen, World Health Organization, 12(6): 1–291.
[38]
Cipriani, F. (2008), Social CRM; Concept, Benefits and Approach to Adopt, http://www.slideshare.net/fhcipriani/soc ial-crm-presentation-761225
[39]
Cipriano, P. (2007), Celebrating the Art and Science of Nursing, American Nurse Today, 2(5), 8.
[40]
CISS (2014), Conference on Information Systems and Sciences (CISS).http://www.leciss.org/sites/default/files/44-Exercice%20liberal%20medecine-fiche-CISS.pdf
[41]
Centers for Medicare & Medicaid Services, CMS (2007), Office of the Actuary, National Health Statistics Group, National Health Expenditure Projections 2007–2017.
[42]
Congressional Budget Office, CBO (2007), The Long-Term Outlook for Health Care Spending, Congressional Budget Office, USA.
[43]
Conrad, S. and Sherrod, D. (2011), Nurse Managers as Knowledge Workers Nursing Management, 42(2): 47–48.
[44]
Cooper, Z.; Craig, S.; Gaynor, M. and Reenen, J. V. (2015), The Price Ain’t Right? Hospital Prices and Health Spending on the Privately Insured, National Bureau of Economic Research Working Paper Series 2015; No. 21815.
[45]
Cordain, L. (2005), Origins and Evolution of the Western Diet: Health Implications for the 21st Century, American Journal of Clinical Nutrition, 81: 341–354.
[46]
Country Profile (2016), The United States of America (USA).
[47]
Daniel, G. O. and Oyetunde, M. O. (2013), Nursing Informatics: A Key to Improving Nursing Practice in Nigeria, International Journal of Nursing and Midwifery, 5(5): 90–98.
[48]
Davenport, T. H. and Glaser, J. (2002), Just-in-Time Delivery Comes to Knowledge Management, Harvard Business Review, 80(7): 5–9.
[49]
Davis, M. and Elwyn, G. (2006), Referral Management Centres: Promising Innovations or Trojan Horses? British Medical Journal, 332(7545): 844–846.
[50]
Davis, K.; Schoen, C.; Schoenbaum, S. C.; Doty, M. M.; Holmgren, AL; Kriss, J. L. and Shea, K. K. (2007), Mirror, Mirror on the Wall: An International Update on the Comparative Performance of American Health Care, New York: The Commonwealth Fund.
[51]
Delaune, J. and Everett, W. (2008), Waste and Inefficiency in the U.S. Healthcare System, Clinical Care: A Comprehensive Analysis in Support of System-Wide Improvements, New England Healthcare Institute.
[52]
Department of Health (2000), The NHS Plan: A Plan for Investment, A Plan for Reform, London, Department of Health. http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/@ps/documents/digitalasset/dh_118522.pdf
[53]
Department of Health (2001), The Report of the Chief Medical Officer’s Project to Strengthen the Public Health Function, London, Department of Health. http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4062359.pdf
[54]
Department of Health (2003), Public Health in England, London, Department of Health. http://www.dh.gov.uk/en/Aboutus/MinistersandDepartmentLeaders/ChiefMedicalOfficer/Archive/CMOtopicsarchive/Browsable/DH_4102835
[55]
Department of Health (2009), Departmental Report 2009, London, Department of Health http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/documents/digitalasset/dh_100819.pdf
[56]
Dexter, P. R.; Perkins, S.; Overhage, M.; Maharry, K.; Kohler, R. B. and McDonald, C. J. (2001), A Computerized Reminder System to Increase the Use of Preventive Care for Hospitalized Patients, New England Journal of Medicine, 345: 965–970.
[57]
Deu, F. L.; Parekh, R.; Zhang, F. and Zhou, G. (2012), Healthcare in China: Entering Uncharted Waters, McKinsey & Company.
[58]
Dietz, I.; Borasio, G. D.; Schneider, G. and Jox, R. J. (2010), Medical Errors and Patient Safety in Palliative Care: A Review of the literature, Journal of Palliative Medicine, 13(12): 1469–1474.
[59]
DREES (2013), L’Etat de santé de la population en France, Paris: Direction de la recherche, des études, de l’évaluationdes statistiques. http://www.drees.sante.gouv.fr/IMG/pdf/ehpa2011_premiers_resultats_juillet2013.pdf
[60]
Driver, M. (2001), Activity-based Costing: A Tool for Adaptive and Generative Organizational Learning? The Learning Organization, 8(3/4): 94–105.
[61]
Eggleston, K. (2011), Health, Education, and China’s Demographic Transition Since 1950, Forthcoming in The Chinese Economy, Volume 4 of IEA Congress Proceedings (Palgrave…MacMillan).
[62]
Eggleston, K. (2012), Health Care for 1.3 Billion: An Overview of China’s Health System, Asia Health Policy Program working paper#28, Walter H. Shorenstein Asia-Pacific Research Center, Stanford University.
[63]
Elliott, S. and O’Dell, C. (1999), Sharing Knowledge & Best Practices: The Hows and Whys of Tapping Your Organization’s Hidden Reservoirs of Knowledge, Health Forum Journal, 42(3): 34–37.
[64]
Federal and State Share of Medicaid Spending (2009) http://www.statehealthfacts.org/comparemaptable.jsp?ind=636&cat=4
[65]
Fennessy, G. and Burstein, F. (2007), Role of Information Professionals as Intermediaries for Knowledge Management in Evidence-Based Healthcare, In R. Bali and A. Dwivedi (Eds.), Healthcare Knowledge Management: Issues, Advances, and Successes (pp. 28–40), New York, NY: Springer.
[66]
Fichman, R. G.; Kohli, R. and Krishnan, R. (2011), The Role of Information Systems in Healthcare: Current Research and Future Trends, Information Systems Research, 22(3): 419–428.
[67]
Fitchett, J. (1998), Managing Your Organization’s Key Asset: Knowledge, Healthcare Forum Journal, 41(3): 56–59.
[68]
Fox, S. and Fallows, D. (2003), Internet Health Resources. Web: http://www.pewinternet.org
[69]
Gabbay, J. and Le May, A. (2004), Evidence Based Guidelines or Collectively Constructed “Mindlines?” Ethnographic Study of Knowledge Management in Primary Care, British Medical Journal, 329(7473): 1013–1017.
[70]
Gao, Y. (2011), A Midterm Assessment of China’s Health Care Reform, In C. Freeman and X. Boynton (Eds.), Implementing Health Care Reform Policies in China: Challenges and Opportunities (pp. 7–11), Washington, DC: Centre for Strategic and International Studies.
[71]
Gavande, R. (1997), Medical Errors-How can they be Reduced, Web: http://www.engr.wisc.edu/wiscengr/Apr03/medical_errors.shtml
[72]
Gawande, A. (2002), Complications, New York, Picador.
[73]
Ghosh, B. and Scott, J. E. (2007), Effective Knowledge Management Systems for a Clinical Nursing Setting, Information Systems Management, 24(1): 73–84.
[74]
Ghosh, B. and Scott, J. E. (2009), Managing Clinical Knowledge among Hospital Nurses, International Journal of Technology Management, 47(1/2/3): 57–74.
[75]
Ginsburg, J. (2009), Controlling Health Care Costs While Promoting the Best Possible Health Outcomes, A White Paper, Internal Medicine, Doctors for Adults, American College of Physicians, Independence Mall West, Philadelphia, PA.
[76]
Goodman, J. C.; Gorman, L.; Herrick, D. and Sade, R. M. (2009), Health Care Reform: Do Other Countries Have the Answers? Medical University of South Carolina, 88(1):1–8.
[77]
Gorini, A.; Gaggioli, A.; Vigna, C. and Riva, C. (2008), A Second Life for eHealth: Prospects for the Use of 3-D Virtual Worlds in Clinical Psychology, Journal of Medical Internet Research, 10(3). e21.
[78]
Green, D. and Irvine, B. (2013), Healthcare Systems: France, CIVITAS.
[79]
Greenberg, P. (2009), CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers, 4th Ed., McGraw-Hill Osborne Media.
[80]
Growth Policy Analysis (2013), China’s Healthcare System-Overview and Quality Improvements, Sweden: Swedish Agency for Growth Policy Analysis.
[81]
Hameed, S.; Karamat, J. and Mehmood, K. (2012), Effectual Dynamics and Prolific Usage of Knowledge Management & Engineering in Health Care Industry, Life Science Journal, 9(2): 110–118.
[82]
Hartman, M.; Martin, A.; McDonnell, P. and Catlin, A. (2009), National Health Expenditure Accounts Team, National Health Spending in 2007: Slower Drug Spending Contributes to Lowest Rate of Overall Growth since 1998, Health Aff (Millwood), 28: 246–261.
[83]
Health & Social Care Information Centre (2014a), Prescription Dispensed in the Community, Statistics for England, 2003–2013.
[84]
Health & Social Care Information Centre (2014b), General and Personal Medical Services, England, 2003–2013.
[85]
Health IT Workforce (2012), History of Health Information Technology in the US; Evolution of Nursing Informatics and HIT tools Used, The University of Alabama Birmingham, Department of Health and Human Services, Office of the National Coordinator for Health Information Technology.
[86]
Hew, C. (2006), Healthcare in China: Toward Greater Access, Efficiency and Quality, IBM Institute for Business Value, USA.
[87]
Hislop, D. (2007), Knowledge Processes and Communication Dynamics, In C. R. McInerney and R. E. Day, (Eds.), Rethinking Knowledge Management: From Knowledge Objectives to Knowledge Processes, Heidelberg: Springer: 187–208.
[88]
Ho, K.; Bloch, R.; Gondocz, T.; Laprise, R.; Perrier, L.; Ryan, D.; Thivierge, R. and Wenghofer, E. (2004), Technology-Enabled Knowledge Translation: Framework to Promote Research and Practice, Journal of Continuing Education in the Health Professions, 24(2): 90–99.
[89]
Hou, X. and Coyne, J. (2008), The Emergence of Proprietary Medical Facilities in China, Health Policy, 88: 141–151.
[90]
Hsia, T. L.; Lin, L. M.; Wu, J. H. and Tsai, H. T. (2006), A Framework for Designing Nursing Knowledge Management Systems, Interdisciplinary Journal of Information, Knowledge, and Management, 1(1):13–23.
[91]
Hu, S.; Tang, S.; Liu, Y.; Zhao, Y.; Escobar, M. and Ferranti, D. (2008), Reform of How Health Care is Paid for in China: Challenges and Opportunities, The Lancet, 372: 1846–1853.
[92]
Huston T. L. and Huston J. L. (2000), Is Telemedicine a Practical Reality? Communications of the Association for Computing Machinery (ACM), Baltimore, Md., 43(6): 91–95.
[93]
Information Centre (2009), Health Survey for England–2008 Trend Tables, Leeds, Information Centre. http://www.ic.nhs.uk/statistics-and-data-collections/health-andlifestyles-related-surveys/health-survey-for-england/health-survey-for-england--2008-trend-tables
[94]
Information Centre (2010), NHS Hospital and Community Health Services: Medical and Dental Staff, England 1999–2009, Leeds, Information Centre. http://www.ic.nhs.uk/webfiles/publications/workforce/nhsstaff9909/Medical_Dental_Bulletin_1999_2009.pdf
[95]
Institute for Healthcare Improvement (2007), Patient-Centered Care: General. http://www.ihi.org/IHI/Topics/PatientCenteredCare/PatientCenteredCareGeneral/
[96]
Interprofessional Care Steering Committee–Health Force Ontario (2007), Interprofessional Care-A Blueprint for Action, Toronto: Ontario Ministry of Health and Long-Term Care.
[97]
Institute of Medicine, IOM (2008), To Err is Human: Building a Safer Health System, 7th Ed., National Academy Press, Washington DC.
[98]
IOM (2013), US Health in International Perspective, Shorter Lives, Poorer Health, Report Brief, The Institute of Medicine Serves as Adviser to the Nation to Improve Health, Washington DC.
[99]
ISIC Rev.4 Structure (2008), United Nations Statistics Division.
[100]
Johannessen, J.-A. and Karp, T. (2010), Hospital Management: Using Knowledge to Strengthen Hospital Overall Performance. Organization and Management of Nurses in Norwegian hospitals, Problems and Perspectives in Management, 8(3): 48–55.
[101]
Johnson, D. E. L. (1998), Knowledge Management is New Competitive Edge, Healthcare Strategic Management, 16(7): 2–3.
[102]
Kaiser Family Foundation (2004), Key Medicare and Medicaid statistics http://www.kff.org/medicaid/upload/Key%20Medicare%20and%20Medicaid%20Statistics.pdf
[103]
Kanavos, P. and Vandoros, S. (2011), Drugs US: Are Prices Too High? Significance, The Royal Statistical Society: 15–18.
[104]
Karimi, M. H.; Derakhshan, A.; Khajedalouei, M.; Dashti, R. A. M. and Binaghi, T. (2012), Lived Clinical Learning Experiences of Medical Students: A Qualitative Approach, Iranian Journal of Medical Education, 6(11): 635–647.
[105]
Kass, B. L. (2001), Reducing and Preventing Adverse Drug Events to Decrease Hospital Costs, Research in Action. Web: http://www.ahrq.gov/qual/aderia/aderia.htm
[106]
Kenner, C. and Fernandes, J. H. (2001), Knowledge Management and Advanced Nursing Education, Newborn and Infant Nursing Reviews, 1: 192–198.
[107]
Kessler, R. C.; Chiu, W. T.; Demler, O. and Walters, E. E. (2005), Prevalence, Severity and Comorbidity of 12-Month DSM-IV Disorders in the National Comorbidity Survey Replication, Archives of General Psychiatry, 62: 617–627.
[108]
Khozoie, N. (2012), Health Information Management on Semantic Web: (Semantic HIM), International Journal of Web & Semantic Technology, 3(1): 61–68.
[109]
Koechlin, F.; Lorenzoni, L. and Schreyer, P. (2010), Comparing Price Levels of Hospital Services across Countries: Results of a Pilot Study, OECD Health Working Paper, No. 53, OECD Publishing, Paris.
[110]
Kohn, L. T.; Corrigan, J. M. and Donaldson, M. S. (1999), To Err is Human: Building a Safer Health System, Institute of Medicine Committee on Quality of Healthcare in America, National Academy Press, Washington DC.
[111]
Kothari, C. R. (2004), Research Methodology: Methods and Techniques, New Delhi: New Age International (P) Ltd.
[112]
Krane, D. (2005), Number of “Cyberchondriacs”–I. S. Adults Who Go Online for Health Information-Increases to Estimated 117 Million, Healthcare News Harris Interactive, 5(8). Web: http://www.harrisinteractive.com/news/newsletters_healthcare.asp
[113]
Krizek, T. J. (2000), Surgical Error: Ethical Issues of Adverse Events, Archives of Surgery, 135: 1359–1366.
[114]
Kuperman, G. J. (2003), Computer Physician Order Entry: Benefits, Costs and Issues, Annals of Internal Medicine, 139: 31–39.
[115]
Lafond, S. (2015), Current NHS Spending in England, Funding Overview, The Health Foundation, The United Kingdom.
[116]
Laing and Buisson (2007), Laing’s Healthcare Market Review 2007–2008, Laing’s Healthcare Market Review, London: Laing & Buisson.
[117]
Laugesen, M. J. and Glied, S. A. (2011), Higher Fees Paid to US Physicians Drive Higher Spending for Physician Services Compared to Other Countries, Health Affairs, 30(9): 1647–1656.
[118]
Lazarou, J.; Pomeranz, B. H. and Corey, P. N. (1998), Incidence of Adverse Drug Reactions in Hospitalized Patients: A Meta-Analysis of Prospective Studies, Journal of the American Medical Association (JAMA), 279(15): 1200–1205.
[119]
Leape, L. L. (1993), Preventing Medical Injury, QRB Quality Review Bulletin, 19(5): 144–149.
[120]
Lewis, J. and Cooper, J. (2015), Expenditure on Healthcare in the UK, 2013, Office for National Statistics, The United Kingdom.
[121]
Liang, B. A. (2004), A Policy of System Safety: Shifting the Medical and Legal Paradigms to Effectively Address Error in Medicine, Harvard Health Policy Review, 5(1): 6–13.
[122]
Lieng, T. C. (2012), Clinical Knowledge Management at the Point of Care, International e-Journal of Science, Medicine & Education, 6l : S137–S141.
[123]
Lin, B. and Hsieh, C. T. (2006), Critical Factors for Assessing Service Quality of Online Pharmacies: A Research Framework, International Journal Electronic Healthcare, 2(4): 398–414.
[124]
Loncarek, K. (2008), Health of the Health System: Pilot, Swiss Cheese, and Cash Machine, Croatian Medical Journal, 49(5): 689–692.
[125]
Lytras, M. D. and de Pablos, P. O. (2009), Managing, Measuring and Reporting Knowledge-Based Resources in Hospitals, International Journal of Technology Management, 47(1/2/3): 96–113.
[126]
Maizes, V.; Rakel, D. and Niemiec, C. (2009), Integrative Medicine and Patient-Centred Care, Explore, The Journal of Science of Healing, 5(5): 277–289.
[127]
Marshall, L.; Charlesworth, A. and Hurst, J. (2014), The NHS Payment System: Evolving Policy and Emerging Evidence, Research Report, Nuffield Trust, The United Kingdom.
[128]
Melymuka, K. (2002), Knowledge Management Helps Cut Errors by Half, Computerworld, 36(28): 44–48.
[129]
mHealth of China (2015), Mobile + Health = Boosting China’s mHealth Bandwidth, A Policy White Paper, The George Institute for Global Health China.
[130]
Miller, N. G.; Eggleston, K. and Zhang, Q. (2011), Understanding China’s Mortality Decline under Mao: A Provincial Analysis, 1950–1980, Stanford University Working Paper, Presented at the International Economics Association world congress in Beijing, July, 2011.
[131]
Miner, A. S. and Mezias, S. J. (1996), Ugly Duckling no More: Pasts and Futures of Organizational Learning Research, Organization Science, 7(1): 88–99.
[132]
Ministry of Health (MOH) of China (1989), Health Statistics Information in China, 1949–1988, Beijing: The Ministry of Health.
[133]
MOH of China (2003), China Health Statistical Yearbook 2003, Beijing: The Ministry of Health.
[134]
MOH of China (2004), China Health Statistical Yearbook 2004, Beijing: The Ministry of Health.
[135]
MOH of China (2005), China Health Statistical Yearbook 2005, Beijing: The Ministry of Health.
[136]
MOH of China (2008), China Health Statistical Yearbook 2008, Beijing: The Ministry of Health.
[137]
Mohajan, H. K. (2014), Greenhouse Gas Emissions of China, Journal of Environmental Treatment Techniques, 1(4): 190–202.
[138]
Morimoto, T.; Gandhi, T.; Seger, A.; Hsieh, T. and Bates, D. (2004), Adverse Drug Events and Medication Errors: Detection and Classification Methods, Quality & Safety in Health Care, 13: 306–314.
[139]
Morr, C. E. and Subercaze, J. (2010), Knowledge Management in Health Care, In M. M. Cunha, A. Tavares and R. Simões (Eds.), Handbook of Research on Developments in e-Health and Telemedicine: Technological and Social Perspectives: IGI Global: 490–510.
[140]
Mossialos, E.; Wenzl, M.; Osborn, R. and Anderson, C. (Eds.) (2015), International Profiles of Health Care Systems 2014, London School of Economics and Political Science and The Commonwealth Fund.
[141]
Mukau, L. (2009), American Health Care in Crisis: Fundamentals of Health Care Reform, American Journal of Clinical Medicine, 6(4): 32–46.
[142]
National Health Expenditures 2010 Highlights (2010), Centers for Medicare and Medicaid Services. http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/Downloads/highlights.pdf
[143]
National Health Services, NHS (2004), National Accounts 2001–2003, The Stationery Office, April 2004.
[144]
NHS (2013), Guide to the Healthcare System in England, Including the Statement of NHS Accountability, The NHS Constitution.
[145]
Nationwide Inpatient Sample (NIS), (2009), Weighted National Estimates from HCUP, Agency for Healthcare Research and Quality (AHRQ), Based on Data Collected by Individual States and Provided to AHRQ by the States, Total Number of Weighted Discharges in the U.S. Based on HCUP NIS = 39,434,956.
[146]
Nayeri, N. D.; Salehi, T. and Noghabi A. A. (2011), Quality of Work Life and Productivity among Iranian Nurses, Contemporary Nurse, 39(1): 106–118.
[147]
Norbeck, T. B. (2012), Drivers of Health Care Costs, A Physicians Foundation White Paper.
[148]
Norton Rose Fulbright (2015), China New Healthcare Reform2020, Ten Things to Know, United Kingdom.
[149]
Organisation for Economic Co-operation and Development, OECD (2008), OECD Health Data 2008: Frequently Requested Data, Paris: OECD, 2008.
[150]
OECD (2011a), OECD Health Data 2011, Paris: OECD, Nov. 2011.
[151]
OECD (2011b), Waiting Times, in Health at a Glance 2011: OECD, Indicators, OECD Publishing. http://dx.doi.org/10.1787/health_glance-2011-59-en
[152]
OECD (2012), Health Data 2012. OECD, Paris. http://www.oecd.org/health/healthpoliciesanddata/oecdhealthdata2012.htm
[153]
OECD (2013), Health at a Glance 2013: OECD Indicators. OECD, Paris.
[154]
OECD (2014), Health Data 2014, OECD, Paris.
[155]
Office for National Statistics, ONS (2010), Mortality Monitoring Bulletin, Newport, Office for National Statistics. http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/documents/digitalasset/dh_121003.pdf
[156]
Ogden, C. L. (2010), Prevalence of Overweight, Obesity and Extreme Obesity among Adults: United States Trends 1960–1962 through 2007–2008, Division of Health Nutrition Examination Surveys (NHANES) CDC.
[157]
Orr, M. and Sankaran, S. (2007), Mutual Empathy, Ambiguity, and the Implementation of Electronic Knowledge Management Within the Complex Health System, Emergence, Complexity and Organization, 9(1-2): 44–55.
[158]
Orzano, A. J.; McInerney, C. R.; Scharf, D.; Tallia, A. F. and Crabtree, B. F. (2008), A knowledge Management Model: Implications for Enhancing Quality in Health Care, Journal of the American Society for Information Science and Technology, 59(3): 489–505.
[159]
Otto, C. N. (2011), Patient Safety and the Medical Laboratory Using the IOM Aims, Clinical Laboratory Science, Spring, 24(2):108–113.
[160]
Ouintas, P.; Lefrere, P. and Jones, G. (1997), Knowledge Management: A Strategic Agenda, Long Range Planning, 30(3): 385–391.
[161]
Pauker, S. D.; Gorry, G.; Kassirer, J. and Schwartz, W. (1976), Towards the Simulation of Clinical Cognition: Taking a Present Illness by Computer, American Journal on Medicine, 65: 981–996.
[162]
Perera, G.; Holbrook, A.; Thabane, L.; Foster, G. and Willison, D. J. (2011), Views on Health Information Sharing and Privacy from Primary Care Practices Using Electronic Medical Records, International Journal of Medical Informatics, 80(2): 94–101.
[163]
Redwood, H. (2000), Why Ration Health Care? London: Civitas.
[164]
Reinhardt, U. E.; Hussey, P. S. and Anderson, G. F. (2004), US Health Care Spending in an International Context, Health Aff (Millwood), 23:10–25.
[165]
Richard, L. S. and Ronald M. E. (2008), Lessons from Theory & Research on Clinician-Patient Communication, In G. Karen, K. R. Barbara and K. Viswanth (Eds.), Health Behavior and Health Education; Theory, Research, and Practice, 4th Ed., (11): 236–269, JOSSEY-BASS.
[166]
Russ, M. and Jones, J. K. (2005), A Typology of Knowledge Management Strategies for Hospital Preparedness: What Lessons Can be Learned? International Journal for Emergency Management, 2(4): 319–342.
[167]
Sandier, S.; Paris, V. and Polton, D. (2004), Health Care Systems in Transition: France, European Observatory on Health Systems and Policies, WHO Regional Office, Copenhagen.
[168]
Schubert, C.; Winslow, G.; Montgomery, S. and Jadalla, A. (2012), Defining Failure: The Language, Meaning and Ethics of Medical Error, International Journal of Humanities and Social Science, 2(22): 30–42.
[169]
Sigala, M., (2008), Integrating Web 2.0 in e-learning Environments: A Sociotechnical Approach, International Journal of Knowledge and Learning, 3: 628–648.
[170]
Sim, I.; Gorman, P.; Greenes, A.; Haynes, R. B.; Kaplan, B.; Lehmann, H. and Tang, P. C. (2001), Clinical Decision Support Systems for the Practice of Evidence-Based Medicine, Journal of the American Medical Informatics Association, 8(6): 527–534.
[171]
Smith, R. (1996), What Clinical Information Do Doctors Need? The British Medical Journal, 1996(313): 1062–1068.
[172]
Squires, D. A. (2012), Explaining High Health Care Spending in the United States: An International Comparison of Supply, Utilization, Prices, and Quality, Issues in International Health Policy, The Commonwealth Fund.
[173]
Stead, W. and Lin, H. (2009), Computational Technology for Effective Healthcare: Immediate Steps and Strategic Directions, Washington, DC: The National Academic Press.
[174]
Sveiby, K.-E. (2001), What is Knowledge Management? Brisbane: Sveiby Knowledge Associates, Web: http://www.sveiby.com.au/knowledgeManagement.html
[175]
Tabrizi, N. M. and Morgan, S. (2014), Models for Describing Knowledge Sharing Practices in the Healthcare Industry: Example of Experience Knowledge Sharing, International Journal of Management and Applied Research, 1(2): 48–67.
[176]
Tang, S.; Meng, Q.; Chen, L.; Bekedam, H.; Evans, T. and Whitehead, M. (2008), Tackling the Challenges to Health Equity in China, The Lancet, 372(9648): 1493–1501.
[177]
The Health Care Cost Institute, HCCI (2014), 2013 Health Care Cost and Utilization Report, October 2014.
[178]
The National Association of Heath Underwriters, NAHU (2015), Healthcare Cost Drivers, 1212 New York Avenue, NW, Washington, DC.
[179]
Technology Informatics Guiding Educational Reform, TIGER (2007), Informatics Competencies Collaborative Final Report. Web: www.tigersummit.com
[180]
The World Health Report (2000), Health Systems: Improving Performance, The World Health Organization, Geneva, Switzerland.
[181]
Unruh, K. and Pratt, W. (2006), Patients as Actors: The Patient’s Role in Detecting, Preventing, and Recovering from Medical Errors, International Journal of Medical Informatics, 76(1): S236–S244.
[182]
US Census Bureau (2008), Current Population Survey Annual Social and Economic Supplement (CPS ASEC), US Census Bureau 2001–2008.
[183]
US Census Bureau (2014), Health Insurance in the United States: 2013–Tables & Figures.
[184]
US Department of Health and Human Services (1999), Mental Health: A Report of the Surgeon General, Rockville, MD: Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, Center for Mental Health Services, National Institutes of Health, National Institute of Mental Health.
[185]
US Department of Health and Human Services (2003), Office of the Assistant Secretary for Planning and Evaluation, Confronting the New Health Care Crisis: Improving Health Care Quality and Lowering Costs By Fixing Our Medical Liability System, 24 July 2003.
[186]
Van den Hooff, B. and Ridder, J. A. (2004), Knowledge Sharing in Context: The Influence of Organizational Commitment, Communication Climate and CMC Use on Knowledge Sharing, Journal of Knowledge Management, 8:117–130.
[187]
Vozikis, A. and Riga, M. (2012), Patterns of Medical Errors: A Challenge for Quality Assurance in the Greek Health System, Quality Assurance and Management, Prof. Mehmet Savsar (Ed.).
[188]
Wager, K. A.; Lee, F. W. and Glaser, J. P. (2009), Health Care Information Systems: A Practical Approach for Health Care Management, 2nd Ed., Jossey-Bass/Wiley.
[189]
WHO (1994), Information Support for New Public Health Action at the District Level–Report of a WHO Expert Committee, World Health Organization, Technical Report Series No. 845, Geneva: 1–31.
[190]
WHO (2000), World Health Report 2000, Geneva, Switzerland: World Health Organization (WHO). http://www.who.int/whr/2000/media_centre/press_release/en/index.html
[191]
WHO (2005), Preventing Chronic Disease: A Vital Investment, Geneva, Switzerland: World Health Organization (WHO).
[192]
WHO (2006), Quality of Care: A Process for Making Strategic Choices in Health Systems, WHO Library Cataloguing-in-Publication Data, WHO Press, Switzerland.
[193]
Wickramasinghe, N.; Gupta, J. N. D. and Sharma, S. (2005), Creating Knowledge-Based Healthcare Organizations, London and Hershey, PA: Idea Group Publishing.
[194]
Yina, W. (2010), Application of Customer Relationship Management in Health Care, Multimedia and Information Technology (MMIT), 1: 52–55.
[195]
Zhou, L. and Nunes, M. (2012), Identifying Knowledge Sharing Barriers in the Collaboration of Traditional and Western Medicine Professionals in Chinese Hospitals: A Case Study, Journal of Librarianship and Information Science, 44(4): 238–248.
[196]
Zhou, L.; Nunes, M., Huang, R. H., Liu, F. (2015), Knowledge Sharing in Chinese Healthcare Referral Services: Identifying Barriers from a Literature Review, In i-Conference 2015 Proceedings.
Open Science Scholarly Journals
Open Science is a peer-reviewed platform, the journals of which cover a wide range of academic disciplines and serve the world's research and scholarly communities. Upon acceptance, Open Science Journals will be immediately and permanently free for everyone to read and download.
CONTACT US
Office Address:
228 Park Ave., S#45956, New York, NY 10003
Phone: +(001)(347)535 0661
E-mail:
LET'S GET IN TOUCH
Name
E-mail
Subject
Message
SEND MASSAGE
Copyright © 2013-, Open Science Publishers - All Rights Reserved